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Privacy Policy

At Hi Custom Boxes, we respect your privacy and aim to be transparent about what information we collect, why we collect it, and how it supports our custom packaging services.

Last Updated: June 24, 2025 | Effective Date: June 24, 2025

Hi Custom Boxes ("we," "our," or "us") provides custom packaging services for businesses. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a quote, place an order, or contact our team.

Key Principles
  • We collect information that helps us quote, produce, and deliver packaging.
  • We do not sell your personal information.
  • We use reasonable safeguards to protect customer data and artwork files.
  • You can request access, correction, or deletion where legally applicable.

We collect information that helps us provide quotes, manage approvals, produce packaging, arrange shipping, and support customer communication.

We use information to operate our custom packaging workflow, improve support, process requests, and manage production communication.

We do not sell personal information. We may share limited information with trusted providers involved in hosting, email delivery, payment processing, shipping, or production support.

We may use cookies and similar technologies to improve performance, understand website traffic, and support essential website functionality.

We use reasonable technical and organizational safeguards to protect customer information, uploaded artwork files, and communication data.

Depending on your region, you may have rights regarding access, deletion, correction, restriction, or portability of personal information.

We retain information only as long as needed to support orders, customer requests, business operations, and legal obligations.

Depending on the services we use, some information may be processed or stored outside your local region using secure third-party providers.

Our services are intended for businesses and commercial buyers. We do not knowingly collect personal information from children.

We may update this policy to reflect changes in operations, technology, or legal requirements.

If you have a privacy question or want to make a request, please contact our team using the form below.

Have a Privacy Question?

Contact our privacy team for questions about our data practices or to make a privacy request.

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