Send Us a Message
Our Office
HI Custom Boxes
2400 Maumelle Dr,
Plano, TX 75023, USA United State
Business Hours:
Mon-SAT: 24/7, Sun: Closed
Phone: +44 74 5340 5053
Email: sales@hicustomboxes.com
Frequently Asked Questions
What’s your turnaround for custom orders?
Once your design is approved, most standard orders are ready and delivered in about 7 to 10 business days. Need it faster? Just ask — we’ll see what we can do. Expedited service is available for urgent orders; please contact our sales team for faster timelines.
Can I see a sample before placing a big order?
Absolutely. We offer both printed prototypes and plain (unprinted) samples for a small fee. This allows you to verify sizing and quality before full production. Request a sample using our contact form above or mention it to our team.
Your boxes are eco-friendly and recyclable?
They sure are. We use recyclable board and eco-friendly inks throughout. Need something more? We’ve got biodegradable and FSC-certified options too. Just ask — we’ll find the right fit and send over any certificates you need.
What's the minimum order quantity?
Usually, it’s 30 to 50 units — it depends on the box style and printing. For premium or specialty packaging, the MOQ might be a bit higher. Need a smaller run or just a prototype? No problem. Just reach out, and we’ll work something out.
I need a quote quickly, how can I get it fast?
For the quickest quote, please provide your box style, dimensions, quantity, finishing, and design requirements via the contact form above or email sales@hicustomboxes.com
. Our sales team will get back to you within a few business hours!
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