About Hi Custom Boxes

Empowering brands with premium, sustainable packaging solutions. Discover our story, values, and the passionate team behind the boxes!

Who We Are

Hi Custom Boxes is a UK-based innovator in custom packaging, dedicated to helping businesses elevate their unboxing experience. We kicked things off in 2014—nothing fancy. Just a simple idea, some guts, and plenty of long nights figuring things out. Since then? We've grown fast. Today, brands in retail, e-commerce, and gifting count on us. Maybe you’re looking for someone reliable too? You’ve landed in the right place.

Mission

We create packaging that helps your brand get noticed. It’s more than good design. Your packaging should do more than just look nice. It should keep your product safe, tell your brand story, and make people remember you. That’s what we build it for. The goal? Make your customers smile—and give you real value, not just pretty boxes.

Vision

To be the USA's most admired most admired packaging partner through design excellence, responsible practices, and outstanding client relationships.

Our Journey

  • 2014: Started operations with a small 3-person team in London
  • 2017: Grew to serve 500+ UK brands. Launched eco-friendly product line
  • 2020: Moved to a new 12,000 sq ft facility with advanced finishing capabilities
  • 2023: Trusted supplier to over 1,800 companies and counting
Team at Work

Our Core Values

Sustainability

We’re all in on sustainability—because it matters. That means using materials that are better for the planet and making decisions we’re proud of. No fluff, no fake promises.

Integrity

We keep things honest—always. We're clear from the start, so you're never left wondering. That's not just good service—it's the bare minimum in our book.

Innovation

We don't copy. We create. Every project gets fresh thinking and ideas that actually work for your brand. Because standing out means doing things differently.

Customer Focus

We don't just meet expectations—we aim to beat them. Whatever it takes to get it right for you, we're on it. Every time.

Meet Our Team

Our talented team from packaging engineers to the client care desk are the backbone of Hi Custom Boxes. We blend decades of expertise with fresh creative minds to deliver packaging that wows.

Harry Carter

Harry Carter

Founder & MD

Ayesha Sheikh

Ayesha Sheikh

Head of Design

Ben Lewis

Ben Lewis

Lead Packaging Engineer

Rachel Singh

Rachel Singh

Sustainability Officer

Paul Jones

Paul Jones

Production Manager

Emily Bradley

Emily Bradley

Customer Success

Manufacturing Excellence

We've got a 12,000 sq ft facility in Surrey—packed with top-notch printers, die-cutters, and a finishing setup that handles the details. Need 100 boxes? Or 100,000? Doesn't matter. You'll get the same high quality every time.

  • Offset and digital printing
  • All custom styles: rigid, mailer, folding, and more
  • Specialty finishes: Gold foil, Spot UV, Emboss
  • 100% recyclable & FSC-certified materials
Packaging Manufacturing

Our Sustainability Promise

We believe packaging should protect what's insideΓÇöand the planet outside. Hi Custom Boxes continuously invests in green practices:

  • All products are 100% recyclable and plastic-free
  • Using only FSC certified suppliers and papers
  • Vegetable-based, non-toxic inks and water-based glues
  • Green facility: 90% of manufacturing is powered by wind energy
  • Working with clients on take-back and box recycling schemes
Eco Friendly Boxes

Certifications & Awards

FSC Chain-of-Custody Certified
UK Packaging Innovation Finalist 2022
Eco Packaging Excellence Award
ISO 9001 & ISO 14001 Certified
Certificates Display

What Our Clients Say

Client1
George W.
Gifting Startup

Our premium box project was managed from concept to deliveryΓÇöflawless print quality, on time, and great customer care!

Client2
Fatima Khan
Eco Beauty

Impressed by the sustainability, speed, and innovation. They truly care about the environment and their clients.

Client3
Louis Bennett
Fashion Retail

Our custom-printed retail packs get fantastic customer feedback. Quality product, helpful supportΓÇöhighly recommended.

Key Milestones

1800+
Happy Brand Partners
10M+
Boxes Delivered
30+
Countries Served
12+
Industry Awards
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