Empowering brands with premium, sustainable packaging solutions. Explore our story, our values, and the passionate team behind every box.
Hi Custom Boxes is a U.S.-based innovator in custom packaging, committed to helping businesses elevate their unboxing experience. We started back in 2014 with a simple idea, strong determination, and plenty of late nights figuring things out. Since then, we’ve grown rapidly. Today, brands across retail, e-commerce, and gifting rely on us for high-quality packaging that truly makes an impact. If you’re looking for a reliable partner to handle your packaging needs, you’re in the right place.
We create packaging that makes your brand stand out. It’s more than great design — your packaging should do more than look good. It should protect your product, communicate your brand story, and leave a lasting impression. That’s exactly what we design it to do. Our goal? To make your customers smile and deliver real value to your business — not just good-looking boxes.
Our vision: To be America’s most admired packaging partner through design excellence, sustainable practices, and outstanding client relationships.
We’re all about sustainability — because it matters. That means using materials that are better for the planet and making choices we can stand behind. No fluff, no empty promises.
We keep things honest — always. We’re transparent from the start, so you’re never left guessing. That’s not just good service — it’s the bare minimum in our book.
We don’t copy — we create. Every project receives original ideas and fresh thinking that truly fit your brand. Because standing out means doing things differently.
We don’t just meet expectations — we strive to exceed them. Whatever it takes to get it right for you, we’re on it. Every single time.
Our talented team — from packaging engineers to client care — is the backbone of Hi Custom Boxes. We combine decades of experience with fresh creative minds to deliver packaging that truly wows.
Founder & MD
Head of Design
Lead Packaging Engineer
Sustainability Officer
Production Manager
Customer Success
We have a 12,000 sq. ft. facility in Surrey — packed with state-of-the-art printers, die-cutters, and finishing equipment that handles every detail. Need 100 boxes or 100,000? No problem. You’ll get the same high quality every time.
We believe packaging should protect what’s inside — and the planet outside. Hi Custom Boxes is continuously investing in sustainable practices:
Our premium box project was managed from concept to delivery — flawless print quality, on time, and excellent customer care!
Impressed by the sustainability, speed, and innovation. They truly care about the environment and their clients.
Our custom-printed retail packs get fantastic customer feedback. Quality product, helpful support — highly recommended.
UK
USA